Privacy Policy

1. Collection & Use of Information

“Personal Data” means information about you from which you are identified with, including but not limited to name, identification card number, passport number, nationality, mailing, billing, shipping and email address, phone number, fax number, bank account information, credit and debit card information, date of birth, your designation in your company, your company details, any information about you or your company which you have provided to us in your application form, registration forms or any other similar forms and/or information about you that has been or may be collected, stored, used and processed by us from time to time.

1.1 Sources from which Personal Data may be obtained

In addition to the Personal Data you provide to us directly, there are variety of sources in which we may collect your Personal Data from, such as: a) Fill up and completing application or registration forms or any other similar forms via online or otherwise; b) When you complete a sale or purchase transaction online using our e-commerce service; c) When you register at our website as a user; d) From social media platforms’ pages, if you subscribe, follow, like or are a fan of our pages; e) When you enter contests organized by us f) From cookies used on websites; g) When you interact with us at any events, activities or social media platforms.

1.2 Purposes of Collection and Processing

RinggitPay collects personal data to set up and manage accounts for our ecommerce services and to handle orders of goods and services from RinggitPay which shall include, without limitation the following: a) website registration, enabling sales and other transactions, processing payments and settlement, sending payouts, handling orders, providing receipts b) providing customer service, providing dispute resolution, chargebacks, refunds, or related issues c) marketing and surveys, sending service update notices d) recovering debt and collections, detecting and preventing fraud, detecting and preventing violations of our legal agreements e) measuring, improving and customizing our services f) fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions for and/or in connection with all other purposes necessary and/or incidental to our business and all purposes necessary for or related to any of the above purposes.

In the course your dealings with us, we may also use and process your Personal Data for other purposes such as: a) to send alerts, newsletters, updates, promotional materials from us or our partners; b) to invite to event or activities organized by us or our partners; and c) to share your Personal Data amongst our holding companies, affiliates or subsidiaries for promotion, events or activities organized by the same.

In the course your dealings with us, we may also use and process your Personal Data for other purposes such as: a) to send alerts, newsletters, updates, promotional materials from us or our partners; b) to invite to event or activities organized by us or our partners; and c) to share your Personal Data amongst our holding companies, affiliates or subsidiaries for promotion, events or activities organized by the same

2. Data Protection & Security

RinggitPay protects your Personal Data against unauthorized access, use or disclosure. Your Personal Data will be stored either in hard copies in Ascertain’s office or stored in server operated by RinggitPay or any of its service providers.

All internet communication is secured using Secure Socket Layer (SSL) technology with high security 256bit encryption. Some of our security features include the following: a) Hardware firewall b) DoS Attack Prevention c) 3D-Secure Compliance (“Verified by Visa” & “MasterCard SecureCode”)

3. Notification of Changes

If RinggitPay decides to change our privacy policy, RinggitPay will post those changes on its website so the users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, RinggitPay decides to use personally identifiable information in a manner different from that stated at the time it was collected, RinggitPay will notify users by way of an e-mail.

Users will have a choice as to whether or not we use their information in this different manner. RinggitPay will use information in accordance with the privacy policy under which the information was collected.